FAQ

How do I bid in person?

It is easy!  Bring a current photo ID and any tax exemption paperwork you have if you are a dealer.  It takes about 10 minutes to register the day of auction.  Please see the buying tab at the top of this page for more details.

Can I Bid Online?

Yes, you can!  We offer online bidding so that you can bid from the comfort of home or on the go! You can bid directly with Jeff Martin Auctioneers powered by BUYJMA.  There are some special requirements such as a deposit, account validation, or identity validation we may require but one of our helpful online representatives will be happy to help you navigate the process.  You can start by clicking the registration link below and we will take it from there! 

BUYJMA Online Bidding Page - All Auctions

Are you open to the public?        

Yes, all our auctions are open to the public except for our firearms auctions. There is never a fee to attend or register to bid for our auctions, but a refundable deposit may be required.

How do I pay?   

We offer multiple ways to pay your invoices.  The easiest and quickest is to pay by credit card on our website.  Once you have received your invoice, go to Jeff Martin Auctioneers, Inc Payment Portal and you will see several options to pay invoice or deposit to bid.  You can wire your payment following the wiring instructions that are in the email with your invoice or find them at the link below.

Click here for Jeff Martin Auctioneers Wiring Instructions.

You may also bring cash, certified funds, check with bank letter of guarantee.

Click here for Jeff Martin Auctioneers Sample Bank Letter of Gurantee.

What is a Buyer’s Premium? Who pays it?            

A buyer’s premium is charged to each lot sold in an auction.  This fee is collected to help us cover the cost of doing the auction.  The standard fee is 10% on the first $3500.00 and 3% on the balance of the item but this can change from auction to auction.  Please verify the buyer premium being charged at each auction.  You, as the buyer, pays this fee on each lot.

Example of buyer’s premium of 10% on the first $3500.00 and 3% on the balance of the item. 

1) You bid $100.00 on an item and you are the high bidder.  You will pay $110.00 plus taxes and fees for that item. 

2) You bid $5000.00 on an item and you are the high bidder.  You will pay $5395.00 plus taxes and fees for that item.

Do I get a title if I buy something that requires a title? What is a title fee?             

Yes, we are licensed dealers in several states and process all titles according to the laws of the state.  We are required to collect the sales tax and submit the title paperwork to the state.  We cannot give you an open title.  If you are an automotive dealer, then the titles will be processed dealer to dealer.

A title fee is charged to any auction item sold in the auction that is titled.  The fee is normally $125 and is paid by both dealers and public buyers.  This fee is collected to cover the expense of processing a title.

What is a trauma fee?  

The State of Mississippi requires that a fee of $50 is collected when an ATV, Go-Kart, Motorcycle, or ALTERED Golf Cart is sold in the State of Mississippi.  This fee is paid to the State of Mississippi and Jeff Martin Auctioneers, Inc. does not make any money or profit on this fee. This fee is only charged for these items when sold in the State of Mississippi.

Click here for more information about State of MS Trauma Fee.

Do I pay sales tax?          

All buyers pay sales tax unless you have a valid resale certificate, and the item is being purchased for resale or being exported out of the United States.

The tax rate is based on the location of the auction.  All Federal, State, and Local taxes will be collected per the requirements of the location.

What is the wire fee on my invoice?       

We automatically add a wire fee to all internet buyers’ invoices because most of our buyers do pay by wire transfer.  However, if you are paying by another method, you can deduct the $20 fee from your balance and pay the remainder.  We will adjust our invoices accordingly once you have paid.  If you would like to pay by wire, please use the instructions below.

Jeff Martin Auctioneers Wire Instructions

How will I know if I won the item?           

If you are bidding in a Live and Online auction, then you will be hearing the auctioneer as the auction is going on, just the same as if you are here in person.  The auctioneer will announce the winning bidder’s number and the amount that the item sold for.

If you are bidding in an Online Only auction, then you will see on your screen whether you are the high bidder, or if you have been outbid.  You can also elect to receive emails notifying you every time you have been outbid on an item.

How will I know what my total is?            

You will receive an invoice at the email that you registered with following the auction.  It will include your purchases, the total including buyer’s premium, taxes due, title fees, etc.

How long after the auction ends will it take to receive my invoice?           

When the auction has completely closed, our invoicing department will prepare invoices and send them to your email address.  Our online only auctions typically begin closing out at 11 a.m. on the final day, and usually last into the afternoon.  Depending on the number of lots and number of buyers, most invoices are sent out that afternoon.  However, on a large auction that lasts late into the afternoon/evening, it may be the next business day before invoices are sent.  For Live and Online auctions, invoices are sent out the next business day following the auction.

How long do I have after the auction to pick up my items?            

Each auction has a set of “Auction Terms and Conditions” that specifies the pickup dates for that auction.  It is important that you read the terms and conditions, as some items are available for pick up by appointment only, and only for a certain specified number of days.  Any items not picked up during the time frame may be subject to storage fees.

Where are my items located?    

Each auction has a set of “Auction Terms and Conditions” that specifies where the items are located.   Some of our auctions have all items located here at our auction facility, and some are located off site.  It is important that you read the terms and conditions prior to bidding to make sure that you can pick the items up at their location.

How can I receive my items after a sale? Do you ship?    

All buyers are responsible for pickup and transportation of their purchased items.  Jeff Martin Auctioneers does not ship any purchased items. We can, however, assist you with arranging freight for your items.  You can ask for a freight quote here.

Please Give Me A Freight Quote

What does that word or term mean?     

Sometimes the auction industry uses terminology that you may not be used to hearing. Jeff Martin Auctioneers has a great glossary resource that you may find helpful.  Of course, we encourage you to always ask any Jeff Martin Auctioneers staff member with any questions.

Jeff Martin Auctioneers Auction Glossary

What is our privacy policy and how do we protect your information?       

Privacy Notice

This privacy notice discloses the privacy practices for jeffmartinauctioneers.com. This privacy notice applies solely to information collected by this website.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about auctions, new products or services, or changes to this privacy policy.

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Some of our business partners may use cookies on our site such as but not limited to Nextlot and Proxibid. However, we have no access to or control over these cookies.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

See what data we have about you, if any.

Change/correct any data we have about you.

Have us delete any data we have about you.

Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 1-844-450-6200 or info@jeffmartinauctioneers.com.